FAQs Video Counseling

Professionals can offer help for a variety of difficult problems. Here are some of the most common issues:

  • Depression
  • Anxiety
  • Substance abuse
  • Family or relationship issues
  • Grief or loss
  • Adjusting to transitions
  • Trauma or post-traumatic stress disorder (PTSD)

Most counseling is once weekly, at least initially, although it can be up to three times per week in certain circumstances. After some initial improvement, the length between sessions may be increased.

Those who need a more intense level of counseling will benefit from our other in-person services. Please contact us at 202-558-2448 to learn more.

Most individual counseling sessions last for 50 minutes.

Not necessarily. Not every client is in need of medication, and many of our clients do not take any psychiatric (psychotropic) medication. However, individuals with certain diagnoses such as severe depression, bipolar disorder, and schizophrenia often take medication as it is the most effective treatment. Many individuals who are taking medication also benefit from counseling. For example, clients with severe depression may benefit from an antidepressant medication as it may lift their mood and allow them to more fully participate in counseling

All mental health professionals are required to abide by their respective Code of Ethics and Standards of Practice, which requires them to protect the confidentiality of information discussed with their clients. As a client, you are guaranteed the confidentiality of the information discussed during counseling within the boundaries of the client/counselor relationship. Clients have to provide written permission to release information about their counseling, and their permission is limited to a specific period of time. The only exceptions to confidentiality occur when the counselor believes the client is a clear and imminent threat to hurt him/herself or someone else, a court requests the client’s records, or the counselor suspects the client to be abusing or neglecting someone who is unable to care for him/herself.

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Prestige Behavioral Health will bill Medicaid, Medicare or MCOs for telehealth services. If insurance does not cover telehealth, the individual will pay out-of-pocket and we will provide you with a statement of service.